Our Story

Are you ready to spring into the next era of hospitality management?

For over 30 years, we have served as the premier hotel management partner, with a legacy that speaks for itself and a vision that paves the future of the industry.

Your Ultimate Catalyst

At Springboard Hospitality, we drive measurable change through shared goals, nimble initiatives, and quantifiable return on investment. Our work is driven by expert hospitality industry leaders who are, at their core, catalysts for your success. We understand your asset’s untapped potential requires more than one-size-fits-all solutions and that these opportunities demand ongoing, customized attention. We layer expertise and flexibility into everything we do, aligning with what matters most to you, delivering above-and-beyond results quarter after quarter.

Your Journey. Our Leadership.

From the onset, we develop a multi-pronged framework tailored to your asset. With an ongoing collaborative plan in place, our team owns the always-shifting world of hospitality and trending technologies within it that contribute to stand-out RevPAR performance, so you do not have to. Our team—a diverse mix of proven operations professionals, data analysts, developers, tech entrepreneurs, and guest service gurus—smoothly power your enterprise with innovative solutions backed by time-tested expertise, so you can make your mark, and make it last.

Springboard is redefining the intersection of intentionality and hospitality. Your instincts are good. Transformation is the new narrative and you know it. Meet the future now. Championing your new standard is our driving force.

1988

Outrigger Lodging Services

Outrigger Lodging Services is formed as the US mainland partner to Outrigger Hotels Hawaii.

2012

OLS Hotels & Resorts

(13 properties)

Outrigger Lodging Services amicably separates from Outrigger Hotels Hawaii and is renamed OLS Hotels & Resorts.

2018

OLS Hotels & Resorts

(18 properties)

Ben Rafter, tech entrepreneur turned hotelier, along with a small group of individual company and hospitality professionals purchases OLS Hotels & Resorts.

2020

Springboard Hospitality

(33 properties)

OLS Hotels & Resorts is relaunched as Springboard Hospitality with the objective of leading the industry as a premier independent operator.

2022

Springboard Hospitality

(41 properties)

Springboard Hospitality is recognized as a Top 25 Hotel Management Company with 41 hotels under management and operations in 10 states.